By booking any activity with Sun Turtle SUP you are confirming you have read, understood and accept these terms and conditions.

Eligibility and Requirements

  • Minimum age 18 (for under-18 groups or instruction please contact Liverpool Watersports Centre as they hold the necessary licenses).
  • Participants must be able to swim 50m in open water conditions.
  • We reserve the right to refuse participation for anyone under the influence of alcohol, drugs, or medication that may adversely their safety on the water.
  • Any medical conditions must be declared to the instructor before the session.

Insurance and Certification

  • Instructors are ASI (Academy of Surfing Instructors) qualified, which also means they hold valid first aid and rescue certificates.
  • Public liability insurance is held (up to £1,000,000) – documentation available upon request.

Cancellations, changes, and refunds:

  • Cancellations (refunds) and amendments can be made up to 24 hours in advance.
  • Cancellations within 24 hours and ‘no shows’ will be charged at the full booking cost.
  • We reserve the cancel – sometimes with little or no notice – due to conditions beyond our control (such as the weather). A refund or rebooking will be offered, but we regret that we cannot reimburse any costs incurred.

Website and Social Media

  • While every effort is made to ensure the accuracy of information on this website – including prices – it is offered as a guide only and we reserve the right to make changes as required.
  • Photos or videos of our sessions may be used for advertising, promotional or social media purposes – please let us know beforehand if you do not consent for this.
  • Please see our website privacy policy.

Activity Waiver, Liability and Assumption of Risk:

  • All participants must read, understand, accept and sign our Activity Waiver.
  • By signing this Waiver, participants accept all responsibility for any loss or damage to equipment or property (including SUP equipment) and any injury (including death) caused or incurred during the activity.